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Government Transparency 2.0

Social Media Compliance with Australia Public Records Acts



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Government Transparency is Essential

As government websites and social media are heavily relied on by citizens and businesses for a wealth of information, these communications are considered official government publications to which the Public Records Act 2002 and Archives Act 1983 apply. Compliance with these laws is expected for all online content including social media to ensure government transparency and fair public access to records of interest.

For a complete list of legislation governing online content, see the list here

“When your agency uses social media, it is obligated to keep accurate and sufficient records of all government business activity.”

The National Archives of Australia

– The National Archives of Australia



Public Records Laws & Social Media Retention

We’ve done the homework for you!
Click the map below to learn how the Public Records Act, Archives Act of Australia and specific guidance documents that apply to Website & Social Media content in your state or territory.

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The Website & Social Media Archiving Solution

Public record laws state the kinds of information must be delivered upon request and outline the required disclosure procedures and formats. Complying with these laws can cost governments thousands a year. Website & social media archiving can save dramatically on public records costs, making information available in the right formats, so it is easy to deliver if requested by any citizen, business or organization.

Our goal to make the compliance and transparency processes as easy as possible for government agencies. Developed especially to meet transparency needs, PageFreezer’s Public Portal allows you to easily share your archived website & social media data with your constituents on demand, 24/7. You can now:Access retained web and social media publications Compare content from different timeframes Perform keyword searches Share your archives with the public in any web browser or mobile device, and Download content in PDF format for later use

sacramento open portal

Setting An Example for Transparency

With 6 websites and over 75 social media accounts, The City of Sacramento (US) is heavily dependent on its online properties to communicate key information to its citizens from project updates to employment information and even offers online services like animal services and traffic alerts. Making efforts to establish itself as a leader in forward-thinking cities, The City of Sacramento is making massive efforts to give citizens greater insight into its operations through its transparency strategy.

Ensure that any data of interest can be easily found and accessed by citizens, the City partnered with PageFreezer to archive all of its social media accounts and websites. The content is now available through PageFreezer’s Public Portal, allowing for easy browsing of archives or performance of full keyword searches.

Visit the portal here.

Facebook, Workplace by Facebook, Twitter, Linkedin, Google+, Youtube, Instagram, Vimeo, Magento, Behance, HTML5, Wordpress, Blogger, Pinterest, Tumblr, Flickr, Vine, Joomla, Drupal, Vimeo, Yammer, Nextdoor archiving