Government Website & Social Media Archiving Buyer’s Guide

A practical guide to assessing social media and website archiving tools for FOIA & Open Records compliance.

Unfortunately, most CMS website backups and native social media exports do not meet most FOIA or state-level public recordkeeping standards, leaving government agencies with recordkeeping gaps that put them at risk of being unable to respond to FOIA requests or requiring significant financial and human resources to do so.

That is why government agencies are turning to digital archiving vendors who specialize in website and social media recordkeeping. The right archiving partner can help your agency capture accurate, up-to-date records from your digital communication channels, reduce response times, and help you build trust with the public through pro-active transparency.

In this buyer’s guide, we cover everything you should be looking for in a modern website and social media archiving solution. You’ll find a detailed vendor assessment checklist built from real-world evaluations across thousands of public-sector organizations to help you identify gaps, compare solutions, and confidently choose the right archiving partner.

Download the buyer’s guide to learn:

• How to evaluate archiving tools for FOIA readiness. Understand exactly what open record laws require for compliant recordkeeping and fulfilling FOIA requests.
• Which features matter most for government usability. Learn how to assess user experience, search, export, and public access capabilities—so non-technical staff can manage records without IT.
• How to compare vendors with a data-backed checklist. Use a practical, platform-agnostic checklist to evaluate coverage, security, pricing models, onboarding, and long-term reliability.

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