Mobile Text Archiving

The impermanent nature of mobile messages creates recordkeeping challenges. What happens once an employee has deleted a conversation from their phone? Pagefreezer provides a complete mobile text message archive.

Comply with recordkeeping laws for regulated employees.

Facilitate eDiscovery and improve litigation readiness.

See what conversations employees are having.

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Pagefreezer Mobile Text Archiving provides a recordkeeping solution for every environment.

Carrier Archiver

Employer-issued devices. Capture messages directly from the mobile network and archive them automatically.

BYOD Archiver

Bring Your Own Device. Separate business and personal messages on a single device.

Why Archive Text Messages?

Texting remains a preferred method of communication for many organizations and users—enjoying incredibly high open and response rates. But the impermanent nature of these messages creates some challenges when it comes to recordkeeping. What happens once an employee has deleted a conversation from his or her phone? Does any internal record still remain?

Proper archiving is a legal requirement in many cases. Government agencies and departments, as well as regulated industries like financial services (FINRA, MiFID II), are required to keep compliant archives of all SMS messages. But it’s not just about meeting compliance requirements; it’s about knowing exactly what conversations employees are having with clients and colleagues, protecting oneself from false claims, facilitating information audits and eDiscovery responses, and improving litigation preparedness.

Carrier Archiver

Capture and archive mobile text messages at the network level:

  • Does not require the installation of a specific app
  • Works with both the latest smartphones and legacy devices
  • Can capture messages from multiple carriers and store them centrally
  • Captures messages to and from a number at the network level and sends a copy to the archive server

BYOD Archiver

Capture and archive mobile text messages from a dedicated business number on an employee’s BYOD phone: 

  • Uses an app associated with the business number that archives all SMS/text content
  • Tracks when messages are sent, delivered, read, and answered
  • Creates a complete audit trail for compliance and security
  • Personal number and communication stays private
  • Personal messages remain even when business data is deleted
  • Works with any Android/iOS device

Blog Post: 4 Reasons You Should Be Archiving Text Messages

With more and more business being done via text messages, the need to capture and archive these communications is also becoming increasingly clear. Like social media, SMS can result in rapid-fire two-way communication that’s particularly susceptible to data loss. What happens, for instance, if a conversation with a customer is deleted from an employee’s mobile device? Does an easily-accessible copy of that interaction exist anywhere else?

Learn About Our Other Products

Website Archiving

Archive your website and see chronological versions of all edited web pages. Easily compare different versions and export data in defensible formats.

Social Media Monitoring & Archiving

Monitor social media accounts to prevent inappropriate behavior and curb data loss. Capture and preserve all social media activities in a defensible format.

Enterprise Collaboration Network Archiving

Monitor and archive enterprise collaboration content from platforms like Workplace by Facebook, Salesforce Chatter, and Microsoft Yammer.

Have a specific business challenge? Pagefreezer can help.

Financial Industry Compliance

eDiscovery and Litigation Readiness

Monitoring and
Data Loss Prevention

FOIA/Open Records Responses

GDPR & CCPA Compliance

Retention Scheduling and Legal Hold

Online Data Security

Information Governance of Online Data

Start Archiving Mobile Text Messages

Get in touch with us to learn more and see Pagefreezer’s mobile text archiving solution in action.

Speak to an Expert
Schedule a Demo
Schedule a Demo

Have more questions?

Contact us at +1-888-916-3999 or sales@pagefreezer.com

1-888-916-3999
support@pagefreezer.com

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UK Office:
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Australia Office:
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