Showing that online content meets regulators’ requirements.
Organizations in the financial sector need to ensure that website, social media, enterprise collaboration, and mobile text communications comply with advertising and recordkeeping rules.
Monitor and archive online data to mitigate risks and show regulatory compliance.
Organizations should be monitoring online channels to prevent data loss and archiving all data to prepare for the event of a regulatory audit.
Ensure that all the data you collect through online channels is securely archived.
Real-Time Capture of All Data
Collect and preserve every social media post, direct conversation, social media comment, and mobile text message.
Monitoring and Data Loss Prevention
Use text-pattern libraries associated with common sensitive information to address data loss/leakage.
Export data in defensible format with the click of a button. Or give auditors easy access via an archive link.
White Paper: Social Media Compliance Crash Course for Financial Services
Most businesses (particularly large ones) have some type of retention system in place for email. Others rely on a back-up system for their website. But what about the company blog, customer forum, intranet, corporate chat, Facebook account, and mobile chat platforms? These, along with all other web content, are relevant to recordkeeping regulations and eDiscovery.
Secure Data Archiving
Despite user data often existing on external platforms, financial services organizations are ultimately responsible for the information that’s gathered/communicated on their official channels. Because of this, financial services companies should take ownership of this data and make sure that it’s stored securely to prove compliance.
Pagefreezer allows organizations to capture and preserve this data in their own archives. Companies can access every chronological version of their website, as well as all social media/enterprise collaboration content—every edited post and deleted comment.
Organizations can also rest assured that Pagefreezer takes data security and integrity very seriously. Pagefreezer has achieved the SOC 2 Type 1 report, as an attestation that our services comply with SOC’s standards for operational security. Our management system is also ISO 27001:2013 certified, meaning that we consistently meet the security goals outlined in ISO 27001. This includes limiting data access only to those who are authorized, protecting data integrity by preventing unauthorized alteration, and offering customers reliable access to the data that they need. The data centers that we use are SOC 1, SOC 2, and ISO certified.
Real-Time Capture and Archiving
Archive websites, social media, and enterprise social media networks automatically and in real-time so no content is missed. Pagefreezer makes your archives accessible in the dashboard for browsing.
Pinpoint exact changes and deleted content in your archives. Pagefreezer indicates all changes in the user interface, even if they occurred immediately after posting. Any changes are easy to find with version history drop-downs and highlighted tracked changes.
Monitoring and Data Loss Prevention
As is the case with email, there is a risk that enterprise collaboration platforms will be used to share sensitive company or personal information. For this reason, it’s important that organizations monitor these channels to prevent data loss/leakage.
Similarly, financial services organizations should be monitoring social media accounts to ensure that inappropriate statements aren’t being made online. Public-facing statements—particularly those related products and services—should be captured and preserved.
Instead of entering multiple flagged words and numbers, Pagefreezer users can select pre-canned text patterns that instantly adds large sets of words and characters. Our extended libraries include common sensitive information such as passport, healthcare, social security, and banking numbers.
Easy Data Exports
In the event of an audit by regulators, the Pagefreezer dashboard allows administrators to export records in formats such as PDF and WARC. All exports have the metadata, timestamps, and digital signatures needed to prove authenticity.
If auditors require access to a very large number of records, organizations can also make use of a public access link to provide easy entrance into an entire archive. Through this link, auditors can search and view all data on their own, greatly streamlining typical workflows related to regulatory audits.
See How Pagefreezer Assists Specific Industries
Learn how Pagefreezer can help you comply with financial sector recordkeeping regulations.
Get in touch with us to learn more and see Pagefreezer’s solutions in action.
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