Monitor and Archive Social Media
Social media is real-time and always-on. Pagefreezer allows you to monitor the online conversation and archive social media activity on your official accounts.
Monitor activity to help prevent inappropriate behavior and curb data loss.
Archive every edited post, deleted comment, reaction, and share.
Create defensible records to prove compliance and prepare for litigation.
Take ownership of your organization’s social media data with Pagefreezer’s archiving tools. Capture and archive social media, regardless of what happens to data on the original platforms.
Real-Time Social Media Archiving
Never miss a thing. Thanks to API integrations with the major social media platforms, Pagefreezer social media archiving software captures account activity in real-time—every like, share, edit, and deletion.
Keyword Monitoring & Policy Alerts
Monitor the conversation. Our extended text pattern monitoring libraries allow you to monitor for flagged keywords, phrases, numbers, and text patterns. Monitor posts, comments, and direct conversations.
Advanced Social Media Search
Instantly find what you need. No more endless scrolling and expanding of comments — quickly find the post or comment you’re looking for with advanced search.
Defensible Records & Legal Hold
Prove it. Create and share defensible records of your social media content to show compliance and prepare for litigation. Place data on legal hold to override retention scheduling.
“Pagefreezer [PF] is easy to use and the results are exactly what is needed. Time/date stamped downloads. It’s one thing to have a great product, but when you combine it with the best service I have EVER known, that puts Pagefreezer over the top.”
Real-Time Social Media Archiving
Pagefreezer’s social media archiving solution leverages social media APIs to gather data in real-time, providing the most comprehensive capture of social media content in the industry.
Get a comprehensive record of your social media activity. Even if some content is taken down or deleted, you can rest assured that your Pagefreezer social media archive has a complete record of all of it. Social media data can even be archived retroactively, all the way to the origin of the account.
Log into your Pagefreezer dashboard to see a record of all your social media activity, even if it’s no longer available on the original platform — see versions of edited posts and deleted comments.
Keyword Monitoring and Policy Alerts
Pagefreezer’s extended text pattern monitoring makes it easy for customers to monitor social media platforms and receive alerts when inappropriate or sensitive information is shared. Instead of entering multiple flagged words, users can select pre-canned text patterns that instantly add large sets of words. Our extended libraries include offensive language and phrases related to public safety, as well as common sensitive information such as passport, healthcare, and banking numbers.
Sentiment Analysis for Smart Alerts
Pagefreezer also offers an artificial intelligence feature that notifies users only of particularly negative comments. It can scan records to identify and classify writers’ emotions, which allows Pagefreezer to only send alert messages when the writer has a negative sentiment, and not when a comment is neutral and requires no immediate response.
A good example is COVID-19. Keyword notifications associated with this term are almost certain to return lots of comments that do not require any action. By analyzing a writer’s sentiment, it becomes much easier to filter out irrelevant content and focus only on those negative comments that need to be addressed quickly.
Defensible Records & Legal Hold
Social media archives are worthless for compliance audits and litigation unless evidence of integrity and authenticity can be ensured. Pagefreezer offers trusted, non-refutable evidence, complete with metadata. Records are time stamped with an ANSI X9.95 compliant Time Stamp Authority that’s securely synchronized with Stratum-1 Time Server certified atomic clocks, and signed with a SHA-256 digital signature.
When dealing with a legal claim or audit that requires a copy of a social media timeline, comment, or post, you can export data to file formats such as PDF and WARC. A public-access to link can even be provided to give an external user access to all archived data.
Pagefreezer allows you to place social media data on legal hold and create specific case folders for easy export. You can also set social media retention schedules that align with the existing policies of your organization.
The Social Media Platforms We Archive:
White Paper: Social Media & eDiscovery – Collecting Online Conversations for Litigation
Millions of online conversations are taking place on social media platforms every minute. This is changing the eDiscovery landscape as we know it. Cases involving social media have continued to increase at a rapid pace, which means organizations need to be able to capture, preserve, and easily review social media data.
Customer Case Study:
See how R.J. Reynolds uses Pagefreezer Website Archiving to show regulatory compliance and prepare for any litigation related to online data.
Learn About Our Other Products
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Have a specific business challenge? Pagefreezer can help.
Financial Industry Compliance
eDiscovery and Litigation Readiness
Data Loss Prevention
FOIA/Open Records Responses
GDPR & CCPA Compliance
Retention Scheduling and Legal Hold
Online Data Security
Information Governance of Online Data
See How Pagefreezer Assists Specific Industries
Start Archiving Your Social Media Accounts
Get in touch with us to learn more and see Pagefreezer’s social media monitoring and archiving solution in action.
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