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how to archive social media

Why Archive Social Media?

Your organization’s social media accounts are probably the most active communication channels you have. New tweets, posts, updates, etc. happen constantly and in many cases by multiple departments and multiple users. How do you keep an accurate history of all that activity?

Existing retention laws still apply – You need to track your social media accounts and archive the content to protect yourself in case of an audit or legal proceedings.

It’s critical you implement a robust records retention policy for your social media. You must preserve your online presence in a way that’s regulation-compliant, user-friendly, and, above all, affordable.

“Social Media & eDiscovery – Collecting Online Conversations for Litigation”

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Permanently Preserve Social Media Content

If you’re reaching out to customers or clients via social media, you must be prepared to preserve those communications just like other business records. Existing retention laws DO apply to social media platforms, and regulators are cracking down. PageFreezer archives your Twitter, Facebook, Workplace by Facebook, YouTube, Tumblr and other social media content so that you can be prepared.

social media archiving software
Evidentiary Quality Archives

Evidentiary Quality Archives

PageFreezer captures all of your social media content in evidentiary quality, making the archives suitable for compliance and litigation preparedness purposes. All content is digitally signed (SHA-256) and time-stamped which satisfies legal requirements for submitting digital content as evidence according to the Federal Rules of Evidence.

archive direct and private messages

Capture Direct/Private Messages

PageFreezer captures all of your social media content, including DMs in Twitter and Private Messages in Facebook. These captures ensure compliance with regulators and enable PageFreezer archives usability through the eDiscovery process. As long as the messages are under the same account, they can be archived, and in full compliance.

real-time social media archiving

Real-time Social Media Archiving

PageFreezer uses the Twitter and Facebook APIs to gather data in near real-time, providing the most comprehensive capture of social media content in the industry. Get a complete record of your social media communications. Even if some content is taken down or deleted, companies can rest assured knowing they have an automatic record of it.

facebook archiving


Capturing Facebook posts has become essential for litigation and compliance. This is true for personal Facebook Profiles as well as company Facebook Pages and groups. PageFreezer captures all Facebook content including posts, comments, profile details, DMs and videos.


Workplace by Facebook

With 90% of users remaining active after beta testing, Workplace is being used by a growing number of leading companies as a method of communication among employees. PageFreezer captures all Workplace content like group discussions just like it does for personal Facebook accounts, helping account for employee communications in compliance and litigation situations.

twitter archiving

Twitter Archiving

The number of lawsuits involving Twitter continues to grow given its incredibly instant and public nature. PageFreezer captures Twitter data in a fully-automated fashion, never missing a Tweet, Mention or Direct Message.

linkedIn archiving

LinkedIn Archiving

LinkedIn has become the recognized standard as a directory for business professionals and companies. PageFreezer captures both personal and corporate LinkedIn pages to comply with industry compliance regulations.

tumblr archiving

Tumblr Archiving

Tumblr is still an extremely popular social media platform with high engagement. With a vast collection of photos, memes, and animated gifs, there is no shortage of content to capture. PageFreezer saves content and metadata from Tumblr.

google archiving

Google+ Archiving

While not as popular as Facebook or Twitter, Google+ still has a large group of users and is also quite popular among offices with features like “hangouts” being used to aid remote conference calls between locations. The same archiving procedures as other social media platforms are expected for Google+ platform, from capturing posts, +1s and private messages – all of which PageFreezer takes care of.

instagram archiving

Instagram Archiving

A picture speaks a thousand words – and it’s equally as important to archive images too. With PageFreezer, it’s a simple setup, and you’ll never miss a post. All your uploaded photos, comments, mentions and messages will be archived, and your accounts will be in full compliance.

pinterest archiving

Pinterest Archiving

Pinterest allows for uploads, re-pins and collection of photographs through Pinterest boards as a top photo collection and sharing platform. PageFreezer collects all your likes, comments and upload information, preserving your Pinterest page as it is.

flickr archiving

Flickr Archiving

With groups, forums, contacts, notes and geotagging options Flickr is a massive photographer community with its unique features that help photographers stay organized and share their work. PageFreezer captures all messages, contacts, tags, and group information and displays it as if live.

youtube archiving

YouTube Archiving

If you use video as part of your marketing mix, you now can archive embedded YouTube videos with PageFreezer. Automatically capture your YouTube videos, and replay them from your archives as if they were live. As video marketing is still in its growth spurt, ensure your compliance keeps up.

vimeo archiving

Vimeo Archiving

Vimeo has grown very quickly as a video platform, famous for the quality of its videos, professional look, and lack of clutter. Vimeo boasts an active community of video enthusiasts and professionals with topic-based groups and channels. PageFreezer archives all video content, comments, groups and followers keeping full track of your page in this community.

yammer archiving

Microsoft Yammer

Saving on the need to use email messages internally, Yammer functions much like Facebook as a social network, with hashtags, groups, a news feed, likes and private messages – all for the professional enterprise. All Yammer messages, posts, and comments are securely captured on the PageFreezer platform.

salesforce chatter archiving

Salesforce Chatter

Built for employee engagement and integrated with other business processes, Salesforce Chatter is home to topics, polls, groups and file sharing abilities. PageFreezer securely captures and collects all Chatter material for the enterprise.

cisco jabber archiving

CISCO Jabber

Cisco Jabber is an Android app making collaboration easy through instant messaging, voice, voice messaging and video calling. Available on Android phone, tablet, and wear devices, Cisco Jabber helps teams be productive anywhere, and PageFreezer makes sure all communications are captured, wherever they live.

next door archiving

Next Door

Next Door is a social networking site developed to help build happier, safer neighborhoods. The neighborhood-based private social network works as the go-to for receiving neighborhood news, finding services in the area, making referrals and recommendations, and simply communicating with fellow residents. PageFreezer is currently the only platform to be archiving Next Door content.

salesforce chatter archiving

Nixle Archiving

Nixle is a mass emergency and business notification provider for 8000 organizations, law enforcement agencies and schools. It proactively manages incident communications (i.e severe weather, bomb threats, power outages) to keep people safe and informed in real-time through voice, sms, email and social media messages. With Nixle’s popularity among police departments and government agencies PageFreezer has added Nixle archiving to its menu of social media capabilities, archiving all posted alerts and profile information of Nixle users.

Find a plan that is right for you.

Automated Website & Social Media Archiving all on one dashboard. No hidden fees. All plans include unlimited social media messages, webpages and storage.

“The potential for fabricating or tampering with electronically stored information on a social networking site, thus poses significant challenges from the standpoint of authentication”
– Griffin v. Maryland, 2010

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Facebook, Workplace by Facebook, Twitter, Linkedin, Google+, Youtube, Instagram, Vimeo, Magento, Behance, HTML5, Wordpress, Blogger, Pinterest, Tumblr, Flickr, Vine, Joomla, Drupal, Vimeo, Yammer, Nextdoor archiving