Pagefreezer

Facebook Reconnection Guide

Re-authorize Pagefreezer to Archive Facebook Accounts

In response to changes made by Facebook to their Messaging Platform, Pagefreezer requires all administrators of Facebook accounts to re-authorize Pagefreezer to archive accounts and messages.

Please follow these same few steps as always to re-authenticate Pagefreezer, there have been no changes made to permissions and no changes to the process.

Before you Start, you’ll need:

  • The email sent from the Pagefreezer Support team with the subject line: [Action Required] – Facebook Messages Reconnection
    (If you don’t see it in your inbox, check your Spam folder).

Your administrator credentials to the Facebook account that the archive integration is set up from.

To Re-Authorize Archiving

1. Open the email from Pagefreezer Support (from no-reply@pagefreezer.com), click Re-Authorize to be redirected to a Facebook window

3. Select the Facebook pages to continue to archive or Select All and click Next. Note that the profile page for this Facebook account is selected by default.

2. To login with the current account as displayed, click Continue to Login as [Account name].


If the name displayed is not the Administrator account used to setup Pagefreezer archiving, change accounts by clicking Login to Another Account and enter the correct Admin account credentials.

4. To confirm that Pagefreezer will continue to have permission to archive, keep all permissions set to YES and click Done

Note that these permissions have not changed and turning any settings to NO may result in failure to archive properly.

5. To complete re-authorization click OK. You will see a confirmation once completed.

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