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Connecticut Public Record Laws

Website & Social Media Archiving for Connecticut State Agencies

Do you represent a Connecticut State Government Agency and wondering how you should archive all your web and social media content? Are you trying to determine what you need to do both from a legal and a technical point of view? Here’s a guide to the different Laws and processes you should follow.

What Laws govern Records Management in the State of Connecticut?

Connecticut Freedom of Information Act (FOIA) governs open records laws in the State of Connecticut. FOIA covers both access to public records and access to public meetings, and it expresses a strong legislative policy in favor of open conduct of government and free public access to government records and is essentially a “people’s law”.

Do Connecticut State Records Laws include Website and Social Media content?

Yes they do. NARA state that that is a “[P]ublic expectation that all web content is both permanently valuable and accessible” – and so social media and web records are subject to these standards as well as the relevant metadata being pertinent to these laws.

Conn. Gen. Stat. §1-200(5) defines public records as “any recorded data or information relating to the conduct of the public’s business prepared, owned, used, received or retained by a public agency, or to which a public agency is entitled to receive a copy by law” – regardless of form or method of recording/ production, and so social media and web content is subject to these provisions and relevant retention schedules.

What agencies are subject to these laws?

Conn. Gen. Stat. §1-200(1) defines “public agencies” as three tiers of a) “any executive, administrative or legislative office of the state or any political subdivision of the state or of any state or town agency…..,” b) “any person to the extent such person is deemed to be the functional equivalent of a public agency pursuant to law”; or c) “any “implementing agency”, as defined in section 32-222.”

If an agency uses Twitter, Facebook or other social media platforms for public relations purposes, these records should be retained in accordance with S1-520 Public Relations Records.

What is my agency required to do in line with these regulations?

Public records created by the applicable agencies are the property of the agency and should not be “removed, destroyed, mutilated, transferred or otherwise damaged or disposed of” except as provided by law or under the rules and regulations adopted by the State Library Board, or upon obtaining approval from the Public Records Administrator and the State Archivist. Records must be kept for a minimum retention period and can only be disposed of upon obtaining approval from the Public Records Administrator and the State Archivist.

In which form do I need to archive my records?

Websites must be retained in their original format: HTML, CSS, PDF etc. The existence of information in electronic format does not affect its openness.

How can we transfer website archives made with PageFreezer to the Connecticut State Digital Archives?

PageFreezer exports all data on request in the original file format including the required metadata. This data set can be transferred by FTP or by other means to the Connecticut State or Agency Digital Archives.

How can PageFreezer help our agency?

PageFreezer has been working on our Archiving technology and processes since 2006 – We know how to properly archive Web Sites, Blogs and Social Media like Facebook, Twitter, YouTube, Google+, LinkedIn and Instagram. Just ask any of our over 500 clients including US Cities, Counties and other Government Agencies as well as Multinationals, Financial Service Firms, Healthcare Providers …

Our clients know our technology is secure, reliable and authenticated. More importantly they appreciate the ease-of-use.

That’s why our complex technology is simple to use – The archiving is automatic and retrieval is a matter of signing in, going to the date you want, and browsing your site just like you did when the content was just published.

If you have questions about any of this or about how to actually implement effective Online Public Records management start a free trial, schedule a demo or contact us directly.


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Freedom of information guidelines
Connecticut State Library Records Retention Requirements