Why Archive Salesforce Chatter?
Built for employee engagement and integrated with other business processes, Salesforce Chatter is home to topics, polls, groups, and file-sharing abilities. While this team collaboration tool provides numerous benefits in productivity; organizations are facing common compliance and legal obstacles when introducing the platform to employees. Without a plan in place for protecting personal information, companies and government agencies can put themselves at serious risks for hard-hitting fines, a tainted reputation, and millions of dollars in lawsuits.
With the expectations of industry-specific record-keeping rules and regulations like that of the SEC, FINRA, MiFID II, and GDPR, organizations must take the necessary steps to ensure an information governance system is in place in conjunction with the implementation of Chatter throughout the enterprise. Pagefreezer’s Enterprise Compliance and Archiving for Chatter automatically and securely captures all your organization’s Chatter activity in real-time, converts it into validated email archives, and sends these messages securely to your Enterprise Vault or any email archiving solution for long-term storage and easy retrieval on demand.
Key Pagefreezer for Chatter Features
Pagefreezer can be used as a “set it and forget it” solution with no software to install or additional work for your IT team to do. It automatically starts archiving new users and groups in Chatter as they become active, and stops when they are deactivated; no need for constant manual updating as your team grows.
Track Changes and Deletions
See where and when posts have been edited (in green) or deleted (in red), and compare edits to previous versions. This allows you to easily capture and view mistakes, corrections, and deletions.
eDiscovery Support for Chatter
Pagefreezer supports your legal workflow. Records can be placed on a legal hold or exported in PDF (or native file format) and integrated with third-party eDiscovery platforms, greatly simplifying workflows.
Capture Chat Conversations
Pagefreezer makes it possible to archive private chat conversations between individuals within the Chatter platform, and displays the history in the same look and feel as the original Chatter platform. All chat messages are digitally signed, full-text searchable, and can be flagged and exported for audits or eDiscovery.
Defensible Salesforce Chatter Records
Pagefreezer creates complete Chatter archives with SHA-256 digital signatures, timestamps and metadata, meeting court and regulatory standards for data authenticity and integrity.
White Paper: The Rise of Enterprise Collaboration Networks
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Learn About Our Other Products
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Pagefreezer Helps Organizations With the Following:
Financial Industry Compliance
eDiscovery and Litigation Readiness
Data Loss Prevention
FOIA/Open Records Responses
GDPR & CCPA Compliance
Retention Scheduling and Legal Hold
Online Data Security
Information Governance of Online Data
See How Pagefreezer Assists Specific Industries
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